If you cannot find the drop-off location, that's pretty annoying. Let's figure out how to fix it. Let's go over the basic steps:
Did you already start navigation to the location and zoomed in on the maps level? Are you really next to the address location in maps or is is still a bit away?
Did you ring a bell and ask around?
You did all these things but still cannot find it?
Get in contact with support. Maybe we can help you out finding the address.
If you really cannot find the drop-off location, we will make sure that another rider or support will get in contact to fix this problem. If the drop-off location does not exist, we will contact the store and fix the problem.