In most cases yes, this is possible. However we will need to verify if this is still feasible, and it is dependant on a few factors:
Is the new address in the same city as the old one? If the answer is no, then we cannot alter the delivery address as it needs to be in the same city. If yes, we will need to just double check that the new postcode is in the area that we deliver to.
Has your order already been picked up? If no, then we can try to alter your delivery address if the above scenario is fine. If yes, then we cannot change the delivery address.
If you have any questions please contact the Packaly support team for further assistance.
You can contact us either through our chat bot on the Packaly website and on the Tracking Page, or by emailing us directly at [email protected].