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How to become a Packaly rider
How to become a Packaly rider

The onboarding process, super easy from A to Z

Yoni Brandsen avatar
Written by Yoni Brandsen
Updated over a week ago

We are glad to hear you want to work as one of the riders in our exclusive rider club. Let's get you through the onboarding process so you can start earning money quick! In this article we will guide you through the onboarding and let you know what you need to do so that you can join us as soon as possible.

Quick visual overview of our Rider onboarding steps:

Signing up as a rider

To start your onboarding we need you to sign up through our website. You do so by filling out the form you'll find on our website. Click on "Become a Rider" top right of the website or by using the button below.

Here we ask for basic information in order to set up the right application.

Setting up your rider gear

After you sign up you'll receive a link to register equipment. This will need to be approved before you can start so make sure to meet the following requirements:

Your equipment needs to be:

  • Unmarked (Meaning that it shouldn't have any other brands logo on it)

  • Fit our minimum size and weight requirements (These are 40x40x60cm and 10KG)

Packaly Rider Questionnaire

After you complete the form we ask you for information through a survey. You'll receive the survey through the email you mentioned on the form. We'll ask you for some personal info and business data to set up your agreement and get you through the rest of the onboarding.

Next to general information like name, address and IBAN-number we will ask you to provide us with a KVK-number (Chamber of Commerce) or KBO-number (Crossroad Bank for Enterprises). Want to know what you need? Check out our checklists:


If you do not have these details, No worries, there's always an easy solution on missing information, take a look at the articles below:

If you want to start riding in The Netherlands read: KVK or Verloning
Do you want to start in Belgium read: KBO/CBE and Accountable


Packaly Rider Agreement

Once we receive all your information we will produce your agreement and you'll receive it by email. We highly recommend to double check your details before we receive a signed version in return. You'll be updated by our team if there's any missing information.

Once you've completed and signed your rider agreement you will go towards the next step which is the rider video interview.


Rider Video Interview

You will receive an invite for an online interview in your email. This is an online interview you can record in your own time. Once you have sent your interview our team will review it. It might take between 2 to 5 days to be approved, when it is you will get an email.

Rider training

It is essential that you do your rider training next. This is an informative quiz which will teach you about Packaly and what you can expect as a rider. You will need to pay attention though! Only when you score more than 70% you will get to move on to the next step.

Account Activation

You will get your log in details via email. Once received you can log in with these credentials in the Packaly Rider App.

If you have any questions during the onboarding process please contact our support team through our website or in the app!


We hope to welcome you to the squad soon!

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