If you are using an Android device, you can update the app directly from the Google Play Store here*
If you are using an Apple device, you can update the app directly from the iOS App Store here*
If you are having troubles updating, make sure you have:
A valid internet connection
All the necessary permission
The latest phone software
If you still have troubles updating, please contact support.
*Packaly's Rider App is available on all locations of the Apple App Store and the Google Play Store. You do not need to change your account location to update the app.