As you might already know, we also deliver alcohol. When delivering alcohol you need to take into account a few extra rules.
Steps you have to take
Be even more careful with the products, since most alcohol is bottled
The app will ask you to check the ID at the drop-off address
Ask the ID at the drop off address and check if the customer is 18 years or older
If the person at the drop off address is older than 18 years, you can deliver the order
If the customer is younger than 18 years or younger, then you have to go back to the store. In case you have more orders to deliver, you first deliver these before you go back
Customer not home? Go to the neighbor and ask the neighbor for the ID card and check if the neighbor is 18 years or older
How do I get paid when I have to return the package?
You will get the full order amount and also €5,- bonus added.